Privacy Policy
Last updated on 1st September 2025
We ("the Company") respect the privacy rights of our customers and are committed to protecting and safeguarding your Personal Data.
When our customers communicate Personal Data to us or when we collect Personal Data about our customers, we undertake to use it in accordance with this Privacy Policy.
Article 1 Personal Data We Collect and Process
Types of Personal Data collected can be categorized into five types:
1) Personal Information
Name, nationality, gender, date of birth (age), (email) address, phone (mobile) number, passport number, driver’s license, and others.
2) Technological Data
IP Address, device identification, browser, operating system, activity history on our website, and others.
3) Car Rental Data
Credit card number, ETC card number, rental and return locations, fees and charges of the rental, and others.
4) Telematics Data (in vehicle)
Dash camera recording, drive recorder data, mileage, car locations, fuel level, and others.
5) Other Data
Types of Personal Data we collect above are not exhaustive. For example, we may come to collect your sensitive data if you disclose your disability.
Article 2 How We Collect Personal Data
We collect Personal Data that you provide on our websites, in person, on the phone, or by fax in connection with any inquiries and/or reservations you make in relation to our services.
Article 3 Purposes
We collect and process your Personal Data for various purposes, not limited to:
1) To manage your rental booking with us and providing other services requested by you.
2) To deal with vehicle damage or theft and make a car insurance claim.
3) To maintain and look after vehicles and in-vehicle conditions.
4) For the normal course of business, such as administrating our relationship with customers or marketing our services.
5) To improve our services.
6) To comply with laws and regulations.
Article 4 Third Party Disclosure
We will not disclose Personal Data to any third parties without first obtaining your consent permitting us to do so. However, we may share your personal data with third parties in order to comply with Article 27 of the Japanese Act on the Protection of Personal Information.
Article 5 Security Measures
We use appropriate technical and physical security measures to prevent unauthorized processing, loss, theft or damage to Personal Data.
Article 6 Your Rights
You have the right to request rectification, erasure and restriction of your Personal Data, and we shall process the request in accordance with the laws and regulations.
Article 7 Cookies
Our website uses cookies and similar technologies to improve user experience. You can modify your browser setting to decline cookies.
Article 8 Policy Update
We reserve the right to change our Privacy Policy by posting revisions on this webpage. Updated version of Privacy Policy will be effective immediately upon posting.
Article 9 Contact Us
For further information regarding Personal Data, please contact:
J Project Co.,Ltd. – Personal Information Management Office
Email: info@only-jdm.com